Student Requests for Technical Support: Instructions for 2022-2023.
Students needing their Clever or Skyward password changed: Students may change their own Clever password by going to https://my.mcallenisd.net/. In case of problems, students should first ask one of their teachers for help. Secondly, students may request a password change in the library. For Skyward, passwords may be reset by any teacher or by the library staff.
Students whose Chromebook is not functioning: Please visit the McAllen HS Library, and the library staff will arrange a repair or replacement of the device.
Students who are “new to the district” and need a Chromebook: Please wait to be contacted by the library staff. We have a list of new students, and we will make contact with each of them to ensure they have a device as soon as possible.
Returning students who never got a Chromebook and need one: Please contact the McHi Library.
Students wanting an ID card: During the 2022-2023 school year, student IDs are printed on plastic cards and cost $5 each. Contact the library staff for full details.